- Canon Solutions America, Inc.
- Kennewick, WA
- 02-07-2024
Job Description
Company: Canon Solutions America, Inc.
Job Title: Technician, Field Svc II
Job Type: Full-Time
Location: US-WA-Kennewick | US-OR-Pendleton | US-OR-Hermiston
About the Role
Canon Solutions America, Inc. is seeking a Technician, Field Svc II to join our innovative team. This role involves diagnosing and repairing mechanical, software, network, and system failures to ensure optimum operational efficiency for our valued customers.
Responsibilities
- Diagnose and repair designated equipment to Canon standards.
- Maintain working knowledge of multiple product groups.
- Exceed customer demands by providing efficient maintenance solutions.
- Provide guidance to less experienced technicians.
- Resolve escalated technical and customer service-related issues.
Requirements
- HS Diploma, GED, or equivalent experience.
- Basic understanding of internet environments.
- Ability to travel and work in a 24/7 environment.
- Capability to lift 50 pounds and be active more than 50% of the time.
Company Overview
Canon Solutions America, Inc. helps drive innovation in printing and document management solutions. Join us in promoting sustainability and efficiency in a collaborative work environment.
Benefits
- Competitive compensation package.
- Medical, dental, and vision plans.
- 401(k) Savings Plan and educational assistance.
- Recognition programs and vacation benefits.