Technician, Field Svc II

  • Canon Solutions America, Inc.
  • Kennewick, WA
  • time-alarm-solid 02-07-2024

Job Description

Company: Canon Solutions America, Inc.
Job Title: Technician, Field Svc II
Job Type: Full-Time
Location: US-WA-Kennewick | US-OR-Pendleton | US-OR-Hermiston

About the Role

Canon Solutions America, Inc. is seeking a Technician, Field Svc II to join our innovative team. This role involves diagnosing and repairing mechanical, software, network, and system failures to ensure optimum operational efficiency for our valued customers.

Responsibilities

  • Diagnose and repair designated equipment to Canon standards.
  • Maintain working knowledge of multiple product groups.
  • Exceed customer demands by providing efficient maintenance solutions.
  • Provide guidance to less experienced technicians.
  • Resolve escalated technical and customer service-related issues.

Requirements

  • HS Diploma, GED, or equivalent experience.
  • Basic understanding of internet environments.
  • Ability to travel and work in a 24/7 environment.
  • Capability to lift 50 pounds and be active more than 50% of the time.

Company Overview

Canon Solutions America, Inc. helps drive innovation in printing and document management solutions. Join us in promoting sustainability and efficiency in a collaborative work environment.

Benefits

  • Competitive compensation package.
  • Medical, dental, and vision plans.
  • 401(k) Savings Plan and educational assistance.
  • Recognition programs and vacation benefits.