- Canon Solutions America, Inc.
- Tukwila, WA
- 02-07-2024
Job Description
We are looking for a dedicated Field Service Technician to join Canon Solutions America, Inc. If you are passionate about providing exceptional customer service and have a knack for fixing technical issues, this role is perfect for you. As a Field Service Technician, you will be responsible for maintaining and servicing Canon products to ensure optimal performance for our clients.
Responsibilities
- Report product failure trends and serviceability issues to the manager with supported documentation.
- Provide efficient and responsive on-site maintenance for customer demands.
- Maintain technical information, service reports, and Canon property.
- Communicate effectively with customers to ensure satisfaction.
Requirements
- High School diploma or equivalent experience required.
- Basic understanding of internet environments.
- Ability to travel and possess a valid driver's license.
- Capable of working in a 24/7 environment with on-call rotations.
- Physical ability to lift 50 pounds and be active most of the time.
Company Overview
Canon Solutions America, Inc. provides leading enterprise, production, and large format printing solutions to empower businesses of all sizes. Join our team to drive sustainability, nurture efficiency, and innovate in the printing industry.