Member Support Specialist

Job Description

We are looking for a dedicated Member Support Specialist to join the VASA Fitness team. As a Member Experience Specialist (MES), you will play a crucial role in creating a welcoming and engaging environment for our valued members and guests. Your responsibilities will include greeting and assisting members, promoting memberships and personal training, maintaining cleanliness, and upholding operational standards.

Responsibilities

• Deliver exceptional guest and member experiences by greeting, assisting, and providing information.
• Knowledgeably promote membership plans, amenities, and additional services.
• Conduct club tours, sell memberships, facilitate upgrades, and arrange personal training consultations.
• Collaborate with team members to enhance the overall guest experience.
• Maintain cleanliness by following operational standards and completing daily tasks.

Benefits

• Competitive hourly rate plus commission eligibility.
• Healthcare benefits for eligible employees.
• Paid time off, gym memberships, 401k options, and more.
• Join a passionate, fun, and supportive team in a 'Great Place to Work' certified company.