Member Engagement Specialist

  • VASA Fitness
  • Addison, IL
  • time-alarm-solid 02-13-2024

Job Description

We are looking for a passionate Member Engagement Specialist to join our dynamic team at VASA Fitness. As a Member Experience Specialist (MES), you will play a pivotal role in creating a welcoming and enjoyable environment for our members and guests. You will be responsible for greeting members, providing them with personal assistance, ensuring operational standards are met, promoting memberships, driving upgrades, and contributing to an overall positive experience within our facility.

Responsibilities

  • Deliver a fun and meaningful experience to all guests and members.
  • Provide personalized assistance and guidance, including club tours and membership sales.
  • Maintain cleanliness and organization within the club.
  • Collaborate with the team to enhance the overall guest and member experience.

Requirements

  • Excellent interpersonal and communication skills.
  • Ability to anticipate and meet the needs of guests and members.
  • Knowledge of membership plans, amenities, and add-on options.
  • Strong commitment to upholding operational standards.

Benefits

  • Competitive hourly rate plus commission eligibility.
  • Healthcare benefits for qualifying employees.
  • Two complimentary gym memberships and 401k options.
  • Join a passionate and united team at VASA Fitness.