Housekeeping Manager

Housekeeping Manager

We are looking for a dedicated Housekeeping Manager to oversee the cleanliness and appearance of guest rooms and public areas at Holiday Inn and Suites Gateway. In this role, you will supervise housekeeping personnel, manage supplies and equipment, and ensure that all work is performed up to company standards.

Overview of Duties and Responsibilities:

• Create daily assignments and plans for housekeeping staff.
• Supervise and monitor Room Inspectors, Room Attendants, Houseman, Laundry, and Night Houseman.
• Interview, hire, train, schedule, and assign duties to department personnel.
• Handle guest complaints, maintain inventory, and supervise testing of new products.
• Ensure cleanliness standards are met in guest rooms and storage areas.

Requirements:

• Extensive knowledge of hotel housekeeping and cleaning techniques.
• Detail-oriented in room inspections.
• Teamwork-oriented with the ability to maintain and motivate staff.

Education and Experience:

High school diploma required, with 3 or more years of hotel operations experience preferred.

Language Skills:

Proficient in reading, writing, and speaking English effectively to customers and employees.

Reasoning Ability:

Able to apply common sense, calculate figures, and interpret business records.

Computer Skills:

Proficient in Microsoft Word, Excel, Office 365, Outlook, internet browsers, and electronic mail programs.

Physical Demands:

Regularly required to stand, walk, use hands, and lift up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

Work Environment:

Must work effectively in a stressful environment and communicate well with others.