Field Svc I Technician

  • Canon Solutions America, Inc.
  • Latham, NY
  • time-alarm-solid 02-07-2024

Job Description

Join Canon Solutions America, Inc. as a Field Service I Technician in Latham, NY. As part of a leading technology, solutions, and services company, you will play a crucial role in delivering top-notch customer service and maintaining Canon-supported products efficiently.

Responsibilities

  • Report product failure trends and service issues to management with accurate documentation.
  • Deliver responsive and accurate on-site maintenance to meet customer needs.
  • Maintain technical information, service records, and Canon equipment.
  • Showcase exceptional customer communication and satisfaction skills.
  • Ensure optimal performance of assigned machines.
  • Contribute to achieving branch/district metric targets.

Requirements

  • High School diploma or equivalent required.
  • Basic understanding of internet environments.
  • Willingness to travel and possess a valid driver's license.
  • Ability to obtain necessary security clearances to enter customer premises.
  • Physical ability to lift 50 pounds and be active more than 50% of the time.

Compensation

Anticipated base salary: $20.50 - $25.55 per hour.

About Canon Solutions America, Inc.

Canon Solutions America, Inc. empowers businesses with cutting-edge printing solutions and professional services to drive innovation, efficiency, and cost savings.

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