- Canon Solutions America, Inc.
- Latham, NY
- 02-07-2024
Job Description
Join Canon Solutions America, Inc. as a Field Service I Technician in Latham, NY. As part of a leading technology, solutions, and services company, you will play a crucial role in delivering top-notch customer service and maintaining Canon-supported products efficiently.
Responsibilities
- Report product failure trends and service issues to management with accurate documentation.
- Deliver responsive and accurate on-site maintenance to meet customer needs.
- Maintain technical information, service records, and Canon equipment.
- Showcase exceptional customer communication and satisfaction skills.
- Ensure optimal performance of assigned machines.
- Contribute to achieving branch/district metric targets.
Requirements
- High School diploma or equivalent required.
- Basic understanding of internet environments.
- Willingness to travel and possess a valid driver's license.
- Ability to obtain necessary security clearances to enter customer premises.
- Physical ability to lift 50 pounds and be active more than 50% of the time.
Compensation
Anticipated base salary: $20.50 - $25.55 per hour.
About Canon Solutions America, Inc.
Canon Solutions America, Inc. empowers businesses with cutting-edge printing solutions and professional services to drive innovation, efficiency, and cost savings.
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