Field Service Technician II - Production Equipment

  • Canon Solutions America, Inc.
  • Irving, TX
  • time-alarm-solid 02-07-2024

Job Description

Canon Solutions America, Inc. is looking for a Field Service Technician II to join our team in Irving, TX. As a Field Service Technician, you will play a crucial role in diagnosing and resolving mechanical, software, network, and system failures in Canon products, providing top-notch maintenance and support to our customers.

Job Responsibilities

  • Diagnose and repair basic technical issues following established procedures.
  • Maintain and service designated equipment to Canon standards.
  • Ensure efficient and accurate on-site maintenance services.
  • Properly document all technical information and reports.
  • Provide guidance to junior technicians and handle escalated technical problems.

Qualifications

  • High School Diploma or equivalent with 1-2 years of related experience.
  • Basic understanding of internet environments and PDIF.
  • Valid driver's license and ability to travel.
  • Capability to work in a 24/7 environment with on-call duties.
  • Ability to obtain necessary clearances for customer premises entry.
  • Physical ability to lift 50 pounds and be active during work hours.

Company Overview

Canon Solutions America, Inc. provides leading printing solutions and professional services to empower businesses of all sizes. As a subsidiary of Canon U.S.A., we drive innovation, sustainability, and efficiency in the digital and traditional printing landscape.

We offer a competitive compensation package and a range of benefits including medical, dental, vision, and more.