Customer Service Representative

  • Avis Budget Group
  • San Jose, CA
  • time-alarm-solid 04-26-2024

Job Description

We are looking for a dedicated Customer Service Representative to join our team at Avis Budget Group. As a vital part of our enterprise, you will play a key role in ensuring customer satisfaction by assisting with the return process of rental cars and providing exceptional service.

Responsibilities

  • Meet and greet customers returning rental cars.
  • Document mileage, gas levels, and damage to vehicles.
  • Check-in vehicles using our computer system.
  • Deliver top-notch customer service throughout the process.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training.
  • Paid time off.
  • Health, dental, and other insurance benefits.
  • Contribution towards public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and purchases.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills (typing, data entry).
  • Effective verbal communication skills.
  • Willingness to work outdoors and flexible shifts.
  • Previous retail customer service experience is a plus.

About Us

Avis Budget Group, a leader in mobility solutions, encompasses well-known brands such as Avis, Budget, Budget Truck, and Zipcar. Join our team with over 70 years of experience and a global presence to shape the future of the industry together.