Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Job Description

We are seeking Customer Service Associates to join our dynamic team at Avis Budget Group. As a valued member of our enterprise, you will play a crucial role in ensuring customer satisfaction by assisting with the return of rental cars and providing exceptional service to our clients.

Responsibilities

  • Assist customers with the return process of rental cars.
  • Greet customers, collect keys, record mileage, gas levels, and vehicle conditions.
  • Check-in vehicles using our computer systems while delivering top-notch customer service.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver's License.
  • Basic computer skills including typing and data entry.
  • Effective verbal communication abilities.
  • Willingness to work outdoors and flexibility to work various shifts.
  • Previous retail customer service experience is a plus.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training to enhance professional skills.
  • Paid time off.
  • Medical, dental, and insurance benefits.
  • Retirement benefits and 401k options.
  • Employee discounts on car rentals and purchases.