Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. In this role, you will be responsible for creating a positive shopping experience for customers through exceptional service and efficient stocking and merchandising of products. As a vital part of the ALDI team, you will play a key role in maintaining a clean and organized store environment while ensuring customer satisfaction.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.)
• Process customer purchases, perform cleaning duties, and neatly stock shelves
• Provide exceptional customer service and assist shoppers during their visit
• Collaborate with team members and communicate effectively with management
• Offer feedback on products, inventory, and any issues to store management
• Participate in inventory counts and maintain accurate inventory records
• Adhere to cash policies and minimize losses
• Follow company policies, uphold security measures, and maintain confidentiality
• Perform any other assigned duties

Qualifications

• Must be 18 years of age or older
• Excellent customer service and cash register skills
• Ability to operate equipment and perform cleaning tasks
• Strong communication skills and ability to work in a team
• Organized, detail-oriented, and able to multitask efficiently
• Meet state and local requirements for handling alcoholic beverages
• Prior retail experience preferred
• High School Diploma or equivalent

Benefits

• 401(k) Plan with company matching contributions
• Employee Assistance Program and National Discount Program
• Medical, Dental, Vision, and Prescription Insurance
• Generous Vacation Time, Paid Holidays, and Paid Parental Leave
• Short and Long-Term Disability Insurance
• Life and AD&D Insurance
• Equal Opportunity Employer committed to diversity and inclusion