Customer Service and Stock Specialist

  • Aldi
  • Fairhope, AL
  • time-alarm-solid 04-29-2024

Job Description

We are looking for a proactive Customer Service and Stock Specialist to join our team at Aldi. As a vital member of our store operations, you will play a key role in ensuring a seamless shopping experience for our customers by maintaining product displays, assisting with cashiering, and upkeeping store cleanliness. Your dedication to exceptional customer service will be an asset to our team.

Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, maintain cleanliness, and organize merchandise displays.
  • Provide outstanding customer service and support customers throughout their shopping journey.
  • Collaborate effectively with team members and communicate efficiently with store management.
  • Contribute feedback to management on product issues, inventory, and operational concerns.
  • Participate in inventory counts and ensure accuracy according to guidelines.
  • Follow cash handling policies to minimize discrepancies.
  • Adhere to company policies, uphold document security, and maintain confidentiality.
  • Execute additional tasks as assigned.

Qualifications

  • Minimum age requirement: 18 years.
  • Proficiency in providing prompt and courteous customer service.
  • Efficient operation of a cash register with accuracy.
  • Safe and proper handling of equipment such as a hand jack, floor scrubber, and baler.
  • Capability to meet cleaning standards and adhere to company policies.
  • Strong verbal and written communication skills.
  • Ability to work independently and within a team, staying organized and detail-oriented.
  • Compliance with state and local regulations for alcohol sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.
  • A mix of education and relevant experience is considered.

Benefits

Join ALDI's team to enjoy competitive wages and a variety of benefits including a 401(k) plan, matching contributions, employee assistance program, discount program, insurance coverage, paid time off, parental leave, disability insurance, and more. Click to explore the comprehensive benefits ALDI offers to eligible employees.