Customer Service and Stock Specialist

  • Aldi
  • Waterford, MI
  • time-alarm-solid 04-29-2024

Job Description

We are hiring a Customer Service and Stock Specialist to join the ALDI team. As a crucial member of our store, you will be responsible for providing exceptional customer service, cashiering, stocking products, and maintaining a clean and organized store environment.

Position Details

  • Position Type: Full-Time
  • Average Hours: 32-40 hours per week
  • Starting Wage: $18.00 per hour

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.)
  • Process customer purchases, restock shelves, and maintain merchandise displays
  • Provide exceptional customer service and assist customers during their shopping experience
  • Collaborate with team members and communicate effectively with store management
  • Report feedback on products, inventory, and operational issues to management
  • Participate in store inventory counts and maintain inventory accuracy
  • Adhere to cash policies and procedures to minimize losses
  • Comply with company policies and procedures while ensuring data security and confidentiality
  • Perform additional duties as assigned

Qualifications

  • Must be 18 years of age or older
  • Ability to provide prompt and courteous customer service
  • Efficient operation of a cash register
  • Safe and proper operation of equipment
  • General cleaning duties adherence
  • Excellent communication skills
  • Ability to work independently and within a team
  • Organizational skills, attention to detail, and ability to multitask
  • Compliance with state and local requirements for handling and selling alcoholic beverages

Education and Experience

  • High School Diploma or equivalent preferred
  • Prior retail experience is a plus
  • A combination of education and experience is considered

Benefits

  • 401(k) Plan with company matching contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time, Paid Holidays, and Paid Parental Leave
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life, AD&D, and Voluntary Term Life Insurance

ALDI is an Equal Opportunity Employer committed to diversity and inclusion.